Upwork refunded the amount to the client

[iusmanarain]

Upwork refunded the amount to the client but the client accept the delivery with the complete work

I don't know what happened

 REF <457739954>

[pgiambalvo]

Basically, unless you used the time tracker, your payment is not protected. If the client wants a refund, they get it and then it is up to you to try to make them pay through the aribitration process.

[iusmanarain]

It was a fixed Price order

[prestonhunter]

How much money was refunded?

What type of work was it?

[researchediting]

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Muhammad U wrote:
It was a fixed Price order

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That does not answer the question "What type of work was it?"

Your answer sounds as if you're talking about an order that wasn't work at all. That's the norm lately for most of the complaints about not getting paid, or phantom payments being refunded.

[JoanneP]

Hi Muhammad,

 I have requested the assistance of our team. One of our agents will reach out and assist you directly via a support ticket.