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hank_dinh
Community Member

Upwork’s slow emails somehow took my ability to change authorization questions?

Hi, I'm just gonna start right away.

 

I forgot the formatting of my personal question’s answer (I have many variations of 1 phrase as answers on many sites, don't ask). However, when I request a question change, the e-mail was so slow, so when it reached my e-mail account, the request was already invalid.

 

After a few tries, now it says my account can’t even receive the e-mail and have to wait 48 for support, but even the support e-mail doesn’t arrive.

 

This has slowed my working process so much. I'm not sure if the guys at Upwork are gonna help me fix this issue at all. Please help.

ACCEPTED SOLUTION
g_vasilevski
Retired Team Member
Retired Team Member

Hi Hank,

 

I`m sorry about the inconvenience this had caused you. 
I checked your account and I can see that our team has already reached out to you via ticket. If you have any additional questions feel free to follow up on your ticket directly. Thank you.

~ Goran
Upwork

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1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Hank,

 

I`m sorry about the inconvenience this had caused you. 
I checked your account and I can see that our team has already reached out to you via ticket. If you have any additional questions feel free to follow up on your ticket directly. Thank you.

~ Goran
Upwork
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