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Upwork’s slow emails somehow took my ability to change authorization questions?

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Active Member
Hank D Member Since: Feb 20, 2020
1 of 2

Hi, I'm just gonna start right away.

 

I forgot the formatting of my personal question’s answer (I have many variations of 1 phrase as answers on many sites, don't ask). However, when I request a question change, the e-mail was so slow, so when it reached my e-mail account, the request was already invalid.

 

After a few tries, now it says my account can’t even receive the e-mail and have to wait 48 for support, but even the support e-mail doesn’t arrive.

 

This has slowed my working process so much. I'm not sure if the guys at Upwork are gonna help me fix this issue at all. Please help.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
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2 of 2

Hi Hank,

 

I`m sorry about the inconvenience this had caused you. 
I checked your account and I can see that our team has already reached out to you via ticket. If you have any additional questions feel free to follow up on your ticket directly. Thank you.


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