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Upwork support link is not redirecting me to the support page

i_arsalanarain
Active Member
Muhammad A Member Since: Feb 17, 2018
1 of 6

Upwork support link is not redirecting me to the support page

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 6

Hi Muhammad,

 

You can click the question mark icon that shows at the bottom right corner of this page. You may be asked what type of account you need help you, go ahead and select the best option. If you don't receive the information you're looking for, you can click "Ask something else" for more options, including contacting our support team.

 

But we’re also here to help. Could you please share how we can assist you and we'll gladly assist here or have the appropriate team reach out and assist? 

 

Thank you!


~ Bojan
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i_arsalanarain
Active Member
Muhammad A Member Since: Feb 17, 2018
3 of 6

When i visit the support page system is redirecting to this URL please have look,, my account is completely functional

https://www.upwork.com/ab/find-work/?kind=error&message=Cannot%20sign%20in%20suspended%20user%20%233...

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 6

Hi Muhammad,

 

Just to confirm, are you logged in when you tried accessing the page? Have you also tried to check using a different browser? Did it give the same error?


-Joanne
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i_arsalanarain
Active Member
Muhammad A Member Since: Feb 17, 2018
5 of 6

Yes, I tried almost everything here is the short video

 

https://www.awesomescreenshot.com/video/3309310?key=42346792778f890ff5e7d307a061e34a

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 6

Hi Muhammad,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your account. Thank you.


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