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d1b2f7d1
Community Member

Upwork time tracker doesn't connect to server

Hi there,

I tried to log time on a contract with Upwork time tracker. I dowloaded time tracker from Upwork.com and installed, but I had an error.

error.jpg

I checked my internet conection and restarted the app serveral times but it kept happening.

The time tracker version is 5.4.7.1, and I am using windows 10 64bit operating system.

Can ayone there please help me?

ACCEPTED SOLUTION
d1b2f7d1
Community Member

The latest version 5.4.7.6 resolved my issue.

 

View solution in original post

4 REPLIES 4
JoanneP
Moderator
Moderator

Hi Jomarie,

 

I've escalated your concern to our team. One of our agents will assist you directly via a support ticket. 

~ Joanne
Upwork
d1b2f7d1
Community Member

Thank you Joanne,

I tried what mentioned in the support ticket, but sadly it doesn't work for me.

 

BojanS
Community Manager
Community Manager

Hi Jomarie,

 

I'm sorry to hear that issue persists. I checked this and see that you've followed up with our team on your existing ticket. Please allow time for our agent to respond and update the ticket. If you have any additional question please post them on that ticket for further assistance.

 

Thank you for your patience!

~ Bojan
Upwork
d1b2f7d1
Community Member

The latest version 5.4.7.6 resolved my issue.

 

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