Solved: Upwork time tracker issue

367f78ac · ‎03-01-2023

Hello buddy,

I trancked upwork time for one of my client. But I didn't really work for her. I worked for another clients. I did a mistake here. That's why, I want to delete this work diary for her. I don't want to pay from her.

Is it possible to delete this work diary?

Thank you very much

Suzan

spectralua · ‎03-01-2023

Yes. Enter diary, checkboxe required, select delete. Or refund if already paid.

But you cannot move time to correct client. Need to add at correct place again.

View solution in original post

spectralua · ‎03-01-2023

Yes. Enter diary, checkboxe required, select delete. Or refund if already paid.

But you cannot move time to correct client. Need to add at correct place again.

PradeepH · ‎03-02-2023

Hi Md. Suzan,

Thank you for your message. The weekly billing period begins Monday at 00:00 midnight UTC and ends Sunday at 23:59 UTC. You can add or remove time from your Work diary anytime during the weekly billing period or until 12 noon UTC on the Monday following the close of the billing period (the previous week). Check out this help page for more information on the weekly billing cycle.

Thank you,

Pradeep