Upwork time tracker now responding after installation

[karlonne]

hello

my name is Karlonne, my tracker doesnt really appear or responding after installing or updating new versions, although i am currently logged in on my Web and Mobile account, please help.

thank you

**Edited for Community Guidelines**

[g_vasilevski · Accepted solution]

Hi Karlonne,

Please follow our troubleshooting steps in this Help Article. If you`re still experiencing the same problem after this, please follow the instructions in the "How do I report a problem?" section. Thank you.