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Upwork to BDO

Active Member
Harib Sami A Member Since: Jan 11, 2017
1 of 12

Good day! This is the first time that I'm going to receive my salary in Upwork. I clicked "Get Paid" and confirmed everything. My account is from BDO, but when I checked, I still didn't get the money. When will I receive it? Thanks. I really need your help.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 12

Hi Harib Sami, 

 

In general, direct to local bank payments take up to four business days to arrive at your bank.

 

There is a 12:00pm (noon) UTC cutoff time for same-day processing. After that, transfers will be processed the following business day. Bank holidays in the U.S. or your country can delay your funds.

 

If there are no issues whatsoever, the money will appear on your bank account on Friday, March 10, or Monday, March 13. 


-Avery
Untitled
Active Member
Chris Bernard T Member Since: Jun 19, 2017
3 of 12

I withdrawn 20$ on June 9, 2017, to my linked BDO Debit Card. Until now(June 20, 2017) i still didn't get it. Why???

Community Manager
Lena E Community Manager Member Since: Apr 7, 2015
4 of 12

Hi Chris,

 

Our payments team can initiate a trace 8 business days after the withdrawal if you have not received your funds. Let us know if you do not receive your funds by Wednesday and we can assist you.

Untitled
Active Member
Chris Bernard T Member Since: Jun 19, 2017
5 of 12

How can I verify that I have correctly put my bank account details? Because Upwork doesn't verify my bank account details when I click Ok. Plus, the Address Fill-in Box is LIMITED on a few letters only? Why?? I put a complete lengthy address when I applied for my BDO debit card and Upwork has only few characters allowed? My fund request was returned to me today, 11 DAYS AFTER I REQUESTED IT, SAYING MY BANK DETAILS ARE WRONG. Why doesn't it veryify and HAVE LIMITED LETTERS FOR ADDRESSES. What about people who put complete lengthy address in their card application like me? What if the reason why my fund request was returned because I CAN'T PUT MY COMPLETE ADDRESS? Why is it like this????

Moderator
Avery O Moderator Member Since: Nov 23, 2015
6 of 12

Hi Chris Bernard, 

I can see that the team has explained to you in detail why your funds were returned. I would like to confirm that this error is not related to being unable to complete the address in the address box. 

I would like to request that you try removing this Payment Method option, and setting it up again, making sure that you were able to input the right account number. Let us know if the issue persists, we'll be happy to help!


-Avery
Untitled
Active Member
Nyllene G Member Since: May 8, 2018
7 of 12
Hello,

I am based in the Philippines too, and I withdraw my earnings on May 4, 2018. Today, May 9, Wednesday, is the scheduled payment transfer to my BDO account. Do you have any idea how long will it be credited to my account? Thanks.
Moderator
Avery O Moderator Member Since: Nov 23, 2015
8 of 12

Hi Nyllene, 


Direct to Local Bank transfers usually take between 2 to 5 business days. If this withdrawal still hasn't reflected on your local bank after 8-business days, please reach out to us, or the Customer Support Team directly so that they can issue a trace for you.


-Avery
Untitled
Active Member
Nyllene G Member Since: May 8, 2018
9 of 12
Hi Avery,

Thank you Smiley Happy

-Nyllene
Active Member
Paolo Martin M Member Since: Nov 6, 2017
10 of 12
Did your pay arrive?

Because I've been waiting for a month now with 2 wothdrawal attempts in upwork: 1 failed, 1 still underway I hope. And it still hasn't been credited to my bank account yet.




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