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ronald-brown
Member

Upwork went down while calculating score of test - now I have no access to retake and no score.

I was taking the English Spelling test yesterday and Upwork went down for a moment with a brief server and/or gateway issue. 

 

This happened right after I answered the last question while score was calculating. Now, it is saying that I can't retake the test for 90 days yet I do not have a score. 

 

I've looked for a customer support email/phone number, but I can't seem to find anything. 

 

Any help with this is much appreciated! 

2 REPLIES 2
bstojadinovic
Community Manager
Community Manager

Hi Ronald,

 

We'll have one of our agents reach out to you directly and reset that test for you, thank you for reaching out to us. 

~ Bojan
Upwork

Excellent - thank you for assisting, Bojan! 

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