Upwork went down while calculating score of test - now I have no access to retake and no score.

[ronald-brown]

I was taking the English Spelling test yesterday and Upwork went down for a moment with a brief server and/or gateway issue. 

This happened right after I answered the last question while score was calculating. Now, it is saying that I can't retake the test for 90 days yet I do not have a score. 

I've looked for a customer support email/phone number, but I can't seem to find anything. 

Any help with this is much appreciated! 

[bstojadinovic]

Hi Ronald,

We'll have one of our agents reach out to you directly and reset that test for you, thank you for reaching out to us. 

[ronald-brown]

Excellent - thank you for assisting, Bojan!