Upworks not Accepting my GST/HST number

[7d8efb3f]

Hi - I'm a new client in Canada, and each time I add my HST number, an email comes a couple days later rejecting it. I'm using the 9 digits as requested, and I know it's correct. Am I not supposed to add this number as a client? 

Upworks support can you reach out to me? I also don't know how to create a ticket to get this sorted.

Love Upworks btw!!!!

[JoanneP]

Hi Chris,

I checked your account, and it looks like one of our agents is already assisting you through a support ticket. I can see that you have submitted a response. Please allow our team time to review and update you on the same ticket to assist further. 

[51cac51c]

I am having this same issue but I think there is nothing I can do. I own and operate a business that has a GST number; it is not a personal GST number. I guess I can't use my business GST for the work on here as Upwork wants to verify the name is identical.