Urgent --- Can't log in

[nezaneza]

Spoiler

Hi guys, 

I can't log in this morning, the message says that my password has expired. 

When I click on the button to receive the email, it says that the email was sent but I don't receive anything.

I made some tests and my email is working fine.

Can you help please? I have some work that I need to submit today.

I created a new account to post this issue here

Thank you 

[g_vasilevski · Accepted solution]

Hi Neza,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your original account. Thank you.

[nezaneza]

Thank you Goran.

I really need to work on my contract today 😞 

Have a great Friday

[zakir192919]

Hello Upwork team, 

I am having the same problem. I can't login and I see that error message that password has been expired, I have reset the password multiple times but every time when I try to login, I am redirected that password expires page and same process begin again

[NikolaS]

Hi Zakir,

Thank you for reaching out to us. One of our team members will reach out to you directly via email to assist you further.

[muhammadhammad72]

I am Having the Same problem your password has expired every time when i am trying to login it redirect me to this Error please help me with it .

[LuiggiR]

Hi Hammad,

I'm sorry to hear you're having trouble logging in. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.