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Urgent - I didn't get paid

I've been using Upwork successfully for a few months now and have "Got Paid" many times.


Last week on the 21st, I withdrew my latest payment but it never arrived.  I assumed it was something to do with the Christmas period but as it's Wednesday, I've taken this week's payment and it went through within a couple of hours.


I need someone to look into this as a matter of urgency/



Community Member

You should probably contact Support directly.


Hi Ross,


Thank you for reaching out to us. I checked and can confirm the transaction you're referring to was successful on our end. Direct to local bank transfers may take up to 4 business days before the funds are reflected in your account. Holidays in the US and in your location can also delay the process. Please let us know if after 8 business days the funds are still not reflected in your account so we can initiate a trace for you. 


Feel free to check this help article for more information.


~ Nikola
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