I requested payment and it usually arrives within 10 minutes on my Payoneer card. This time I have been waiting for 60+ minutes.
I've only recieved Upwork's email that my payment is requested, but no emails from Payoneer that they recieved the money (spam/junk checked). Can you please check that everything is ok and that I'll recieve my money today?
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Unfortunatelly, as I was afraid, I didn't recieve my money. Definetely my money left my Upwork account as you took fess and my balance is zero, but somehow hasn't left Upwork.
I would kindly ask you to investigate this case (ASAP) and send my money to my Payoneer account.