Aug 24, 2019 03:16:49 AM by Usman S
I tried to setup the existing payoneer i already had setup before for my agency but now i switched to freelancer only and now that payoneer account is gone, when i tried to setup payoneer for freelancer account it by default set it to new payoneer account for upwork, i don't want that, i want to use my existing payoneer account and now it doesn't let me change it, how do i change it to my existing payoneer account?
Aug 24, 2019 03:20:17 AM Edited Oct 11, 2019 09:10:11 AM by Aleksandar D
Hi Usman,
Thanks for reaching out to us. Please reach out to Payoneer support first so that they can disassociate the existing Payoneer account from Upwork. You will receive a confirmation email when it has been done. Please get back to us after receiving the confirmation email from Payoneer so that we can assist you further on our end.
Thank you.
Aug 24, 2019 03:33:54 AM by Usman S
When you guys closed my agency, shouldn't it automatically disassociate the payoneer account? also i have no option to edit the payoneer account, what if i wanted to use some other account?
Aug 24, 2019 04:20:25 AM Edited Oct 11, 2019 09:14:28 AM by Aleksandar D
Hi Usman,
If you wanted to use another Payoneer account the procedure would be the same. Payoneer needs to disassociate the existing Payoneer account from Upwork.
Thank you.
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