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essirms
Community Member

Used my debit card number as billing method instead of account number

Hi I accidentally input my debit card details instead of my account number details on the payment method. Would like to know how long would it take for my funds to return to my upwork account. Here are the transaction numbers for the 2 withdrawals processed. Need your help on this please, badly need the funds to come through.

TXN #
459056707
459056709
457529818
457529816

ACCEPTED SOLUTION
g_vasilevski
Retired Team Member
Retired Team Member

Hi Essi,

 

Since your payment method is not correct the funds should bounce back to your Upwork account. If you haven't received them after 8 business days, feel free to follow up here so that we can assist you further. Thank you.

~ Goran
Upwork

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1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Essi,

 

Since your payment method is not correct the funds should bounce back to your Upwork account. If you haven't received them after 8 business days, feel free to follow up here so that we can assist you further. Thank you.

~ Goran
Upwork
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