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berny21
Community Member

Used my number on a old inactive account

Good day,

 

I used my phone number for an old account that I am no longer using.

the email I used was from a old job I had.

 

How do I disconnect my phone number to that account?

 

 

ACCEPTED SOLUTION
martina_plaschka
Community Member


Bernard Allan S wrote:

Good day,

 

I used my phone number for an old account that I am no longer using.

the email I used was from a old job I had.

 

How do I disconnect my phone number to that account?

 

 


You are not allowed to have more than one account. If I were you, I would close the  new one and use the old one before somebody reads this and zaps your profile. 

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4 REPLIES 4
martina_plaschka
Community Member


Bernard Allan S wrote:

Good day,

 

I used my phone number for an old account that I am no longer using.

the email I used was from a old job I had.

 

How do I disconnect my phone number to that account?

 

 


You are not allowed to have more than one account. If I were you, I would close the  new one and use the old one before somebody reads this and zaps your profile. 

BojanS
Community Manager
Community Manager

Hi Bernard Allan,

 

Please be reminded that Upwork does not allow users to have multiple accounts. Please close your new account in order not to violate Upwork's ToS.

~ Bojan
Upwork
berny21
Community Member

This was a while ago but I am pretty sure I took down the old account as I can no longer find my old profile.
My mistake was I used my old work email that is no longer active.
Is there a way to verify this?
Thank you for the help.
BojanS
Community Manager
Community Manager

Hi Bernard Allan,

 

Could you please click on my name and send me a PM with more information about the account you're referring to. I'll check that for you and assist you accordingly.

 

Thank you.

~ Bojan
Upwork
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