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khans24
Community Member

Username is incorrect error

Dear Upwork,

I was logged out from Upwork and can't log in back. Error returns: "Oops! Username is incorrect." I had to create a second account to get in touch with support.

Dear upwork please support me with fixing this problem. 

See the screenshot I have attached my real email in it that has this User Name incorrect issue 

Thanks.

 

**Edited for community guidelines**

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Khan,

 

We'll have one of our agents reach out to you via email to assist you with your concern.

 

Thank you for reaching out to us. 

~ Bojan
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