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Username is incorrect

Active Member
Dave T Member Since: May 26, 2019
1 of 6

I have been trying to login into my account for the past 4 days without any success. I get error that username is incorrect. I have tried all I could. can someone help me out please?

Community Leader
Alexander B Member Since: Mar 30, 2017
2 of 6

So you forgot your username?

I'm pretty sure they have a "forgot my password" link/button somewhere.

 

Also, it could be that your password is actually incorrect, while your username is correct. (A lot of sites say your username is incorrect when it's actually your password, I have no idea how it is on Upwork.)

 

 

 

Community Guru
Petra R Member Since: Aug 3, 2011
3 of 6

Dave T wrote:

I have been trying to login into my account for the past 4 days without any success. I get error that username is incorrect.


Try with your email address.  Did you try with **Edited for Community Guidelines** - that being your user ID?

Active Member
Dave T Member Since: May 26, 2019
4 of 6

I am posting on behalf of a friend. whenever she tries to sign in the error is username is incorrect. The profile is also not found on Upwork search.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
5 of 6

Hi Dave,

 

Could you please click on my name and send me a PM with more information about your request, including the email address of the account you're referring to.

 

I'll check that for you and assist you accordingly.

 

Thank you.

~ Bojan
Untitled
Active Member
Dave T Member Since: May 26, 2019
6 of 6

Details sent your inbox  Thanks

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