I'm writing under my middle name here on UpWork, which is Sam, my full name being *** Edited for Community Guidelines ***. However, *** Edited for Community Guidelines *** is the name on my bank account. I tried to submit a birth cert as a form of id but it was not accepted. It shows my full name. I am currently waiting on a new national id to provide to UpWork, it has been paid and applied for. I would just like some reassurance that this issue can be resolved when I provide current id, I can also provide a bank statement. I would prefer to keep writing under my middle name if possible. Though I do aim to comply with UpWork policy, regardless. Thank you for your time.
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In my experience, resolving discrepancy between one's legal name and one's publication name is an area in which Upwork's customer support is responsive and efficient. I wish you the same.