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VAT ID not verified

Active Member
Sergejs K Member Since: Aug 2, 2019
11 of 26

Hello!

Same issue here. All info I have entered is correct, I got valid VAT ID. I even tried adding letter preffix before numbers versus entering without letters, just numbers. All I get is not approved.
Please take a look at my issue, since I have already tried number of times.

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
12 of 26

Hi Sergejs,

 

Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Chrysostomos P Member Since: Aug 6, 2019
13 of 26

As all the rest, I have a valid EU VAT ID that can be verified on VIES. Upwork will just not validate it. It is the right format, right company name, everything is correct. Done this 3 times now and still receive a message tha I should resubmit.

In addition the support ticket link you provide is dead.

 

Thank you in advance.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
14 of 26

Hi Chrysostomos,

 

Our team will reach out to you via ticket as soon as possible and assist you further with your VAT. Thank you.


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Active Member
Anthi M Member Since: Dec 10, 2015
15 of 26

I experience the same issue, I need to talk to someone.

 

Thank you in advance,

Anthi Malteza

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
16 of 26

Hi Anthi,

 

We'll have one of our agents reach out to you via support ticket to assist you with your request.

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Marloes D Member Since: Jun 28, 2019
17 of 26

Hi,

 

I have the same problem: I also have a valid EU VAT ID, which Upwork does not validate. I hope this can be solved quickly. Can I reach a real customer support agent?

 

Thank you.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
18 of 26

Hi Marloes,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your VAT. Thank you.


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Active Member
Kaspar V Member Since: Jun 26, 2019
19 of 26

I received an email stating "We are reaching out because we could not verify the taxpayer information you submitted."

I have checked that I have entered correct Legal Name of Business and also VAT by verifying through 
http://ec.europa.eu/taxation_customs/vies/vatResponse.html

What could be the problem?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
20 of 26

Thank you for reaching out to us, Kaspar.

 

One of our team members will reach out to you directly via support ticket to assist you with your concern.

~ Bojan
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