VAT Not Validated

[mariana_lima87]

My VAT number was not accepted I believe because I didn't put the country letters before it. How do I change it? When I go to tax information the only option I have there is to remove it, and if I choose that a window pops up that "removing VAT exemption cannot be undone. Are you sure you want to do this?". So how do I change it without losing this?

[mariana_lima87]

My VAT number was not accepted I believe because I didn't put the country letters before it. How do I change it? When I go to tax information the only option I have there is to remove it, and if I choose that a window pops up that "removing VAT exemption cannot be undone. Are you sure you want to do this?". So how do I change it without losing this?

[BojanS]

Hi Mariana, 

We'll have one of our agents reach out to you via a support ticket to assist you with your concern. 

Thank you for reaching out to us. 

[vigariuoluvi]

My VAT number is not being validated on Upwork despite being validated on the VIES website. Can you help?