VAT Validation

[gal-keshet]

Hello,
I have just started with Upwork and I have a problem verifying my VAT. I have a valid EU VAT ID that is verified on VIES But Upwork will not validate it. I checked several times and it is the right format and my details are correct.
Is there a way to contact a real support person and not a bot?

Thanks
Gal

[AleksandarD]

Hi Gal,

Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.