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mohamed-nnazhi
Community Member

VAT information

Dear community,

 

My VAT number is being constantly rejected even though I am 100% positive it is the right one. It appears when I perform the VEIS search. It seems like Upwork need a document stating that I am the owner of the company but there is no place where I could upload such a document. The experience has been really frustrating so far since I cannot even submit a service request and speak to a support agent. The only thing that I get is a chat bot and no usefull information.

 

Please help.

1 REPLY 1
AndreaG
Moderator
Moderator

Hi Nnazhi,

 

I'm sorry to hear you feel this way. I've escalated your concern and someone from our team will reach out to you via support ticket in order to assist you further.

 

Thanks!

~Andrea
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