Are you sure you're using the exact same info on Upwork as in the VIES base? Try mirroring all the data letter by letter into Upwork, exactly as your company appears in the VIES base.
Good luck 🙂
Thanks for the advise. It turns out I did it right, but they failed to mention they need some more info and just hit the rejected button anyway. I'm in contact with customer service now.
Hi, I recently had issues with my VAT number gettng rejected. It finally got approved by reaching customer support.
However, right now it doesn't include country prefix so the generated invoice also doesn't include it.
Can my VAT number get changed from "xxxxxxxxxxx" to "HR xxxxxxxxxxx" ? I'm worried that I might have issues if the country prefix is not included in the VAT number from the invoices.
If I delete and re-add it, I'm worried I'll have to go through this hassle again.
I registered last week but system says my VAT number is not valid. It is recognised in VIES system. In Netherlands I have to register under a company name but Upwork system does not let me insert this name. I have to insert personal name according to instructions. Can anyone help please?
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