VAT number not accepted

[#1]

For some reason, my VAT number is continuously not being accepted even though it's added in the right format, and has been verified as per the screenshot: 

It's kinda annoying since all invoices historically I've been charged VAT @ 25% which is a ton!  

[#2]

Hi Jonathan,

Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.