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Antonia's avatar
Antonia P Community Member

VAT number not approved

I would like to ask why this is happpening. I've checked if my tax number here in Greece is valid and it is valid. Still my vat number is not approved. I am married and that means that my husband and I submit one tax declaration. Do I have to submit my husband's vat number instead of mine?

85 REPLIES 85
Nikola's avatar
Nikola S Moderator

Hi Gianluca,

 

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Nikola
Jose Francisco's avatar
Jose Francisco H Community Member

Hi Pradeep, I'm having the same issue with the VAT not being approved. I checked that my full name and country are correct but still it keeps getting rejected. How can I fix this?

Arjay's avatar
Arjay M Retired Team Member

Hi Jose Francisco,

 

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you on this page with further assistance on your VAT ID approval.

 

~ Arjay
Upwork
Frederic's avatar
Frederic U Community Member

Hi,

 

I'm having exactly the same problem. VIES says my VAT number is valid, but upwork doesn't accept it. I've tried both EExxx and just xxx. Both were rejected. Can someone help me see what's wrong?

 

Thanks

Joanne's avatar
Joanne P Moderator

Hi Frederic,

 

I checked your account and it looks like the issue was due to a name mismatch.  I have requested the assistance of our team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork
Frederic's avatar
Frederic U Community Member

Ok thank you 🙏
Jim's avatar
Jim Y Community Member

Hi, I've also submitted my UK VAT number numerous times, it's not been accepted for some reason. It's really frustrating, all company info is correct and validated through the UK VAT verifier. The support "chat" is just a silly bot that doesn't do anything or go anywhere. Cannot contact a human being except through here for some reason... Not a good sign.

Arjay's avatar
Arjay M Retired Team Member

Hi Jim,

 

I’ve escalated your community post to a support ticket to have your VAT submission reviewed closely. One of our agents will be in touch with you soon on this page with more information and to assist.

 

~ Arjay
Upwork
Rami's avatar
Rami K Community Member

Hello, 

I am having the same problem. I tried to validate my VAT number at upwork lilke 5 times. I even did enter the exact company name and address as it is in VIES. Can you please guys set it for me at your side ? 

Luiggi's avatar
Luiggi R Moderator

Hi Rami,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
Osama's avatar
Osama M Community Member

My VAT ID is getting rejected every time. I set  Legal name of taxpayer as EEmentor OÜ. The TIN is my reg. code (16643220) and VAT ID is **Edited for Community Guidelines**. I am sure this all information is correct but I am not sure why it's rejected every time. The company is established in Estonia 

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