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VAT unable to verify - twice

tstefanidis
Active Member
Thomas S Member Since: Nov 17, 2015
1 of 23

My VAT number was twice failed to verify.

I'm 100% sure that it's correct.

Ticket support is down.

Can anybody help?

 

Thanks.

 

Thomas

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2 of 23
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@Thomas S wrote:

My VAT number was twice failed to verify.

I'm 100% sure that it's correct.

Ticket support is down.

Can anybody help?

 

Thanks.

 

Thomas


You have to input only the digits and not the country code. 

tstefanidis
Active Member
Thomas S Member Since: Nov 17, 2015
3 of 23

I only entered the digits. Besides, if you try to enter the country code, you get an error.

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4 of 23
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@Thomas S wrote:

I only entered the digits. Besides, if you try to enter the country code, you get an error.


Have you checked the treats and FAQ about VAT already? I remember some freelancers had the same problem. 

tstefanidis
Active Member
Thomas S Member Since: Nov 17, 2015
5 of 23

Thanks for your fast replies.

 

From what i read :

 

If your VAT number was declined, it was likely due to one of the following reasons:

  • Country mismatch
  • Name mismatch
  • Expired VAT ID
  • Invalid format (for information on formatting, click here and see Q11)

Everything is ok, i need someone for the tech support to tell me exactly what is wrong so i can fix it.

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6 of 23
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@Thomas S wrote:

Thanks for your fast replies.

 

From what i read :

 

If your VAT number was declined, it was likely due to one of the following reasons:

  • Country mismatch
  • Name mismatch
  • Expired VAT ID
  • Invalid format (for information on formatting, click here and see Q11)

Everything is ok, i need someone for the tech support to tell me exactly what is wrong so i can fix it.


I see. Good luck! 

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
7 of 23

Hi Thomas

 

Please, make sure that you submit a number that can be verified by the VIES database? Let us know if it verifies there but still doesn't on Upwork.

 

Thanks.

~ Valeria
Upwork
tstefanidis
Active Member
Thomas S Member Since: Nov 17, 2015
8 of 23

Nope, it still doesn't work.

Can I somehow send u my VAT number in private so you can check it yourself?

 

Thomas

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
9 of 23

Hi Thomas,

 

You can send me a private message by clicking on my name here next to this post and then clicking "Send Private Message." You can also add a screenshot of your VAT being successfully verified by the VIES database.

 

Thank you!

~ Valeria
Upwork
ingdar84
Active Member
Dario D Member Since: Jun 1, 2015
10 of 23

Hi, I'm experiencing the same problem...

First time I typed VAT as only digits and i got an error, second time I typed VAT as "country code" + digits and the result was the same.

So i checked my VAT on VIES website and it says "incorrect number"Smiley Surprised

I don't understand why this happen... I usually check my VAT status on local website and it currently says "ACTIVE".

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