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brains1999
Community Member

Verification Email Won't Send

I am desperate for help with this issue, I would like to apply for many freelancer jobs but the verification email won't send. I've resent the email multiple times and checked all my folders. Can anyone help?
ACCEPTED SOLUTION
BojanS
Community Manager
Community Manager

Hi Brian,

 

Please resend the email one more time, check your inbox and spam folder, make sure you've entered the email address correctly and lastly use the option to change the email address you provided if you are still having issues. Let us know if you received the confirmation email.

~ Bojan
Upwork

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71 REPLIES 71
247e0ec7
Community Member

Hi There, 

 

I am also experiencing the same problem, could you please assist me? 

Hi Belinda,

 

Could you try to resend the verification email now and check your junk and spam folders as well? Thank you.

~ Goran
Upwork
11a0ecf1
Community Member

I am also a new user having this problem. I just created a job posting but I cannot save it until I have verified my email address. I have quadruple checked that the email has been spelled correctly, I have sent emails to the address so I know it's not a problem on that end, and out of frustration I tried opening a new email account specifically to bypass this problem but I'm being told that the brand NEW address is already in use.

 

I've resent the verification email more times than I can count and still have no idea where it's being sent to or if it's being sent at all. I would appreciate any further help on this matter as I feel like I've exhausted my options.

 

Thanks,

Joel

Hi Joel,

 

I`m sorry about the incovience this had caused you.
Could you please try resending the email now and let me know if you have received it or not? Thank you.

~ Goran
Upwork

Yes, it worked! Thank you very much.

Hi Bojan,
I’ve tried everything and I’m still having issues with my messages. Please see the attached image.
I’d appreciate your help.
Thanks.

 

**Edited for community guidelines**

Hi Veronica,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your concern. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork

Hi 

i want to know that my account is approved ot not . if it is approved then why i have not get any verification call for id verification can you please help me. i have created my upwork profile last year but still did not get any job even i have send many proposal to clients butunfortunately could not get any response can you please help me i am wordpres shopify laravel developer. 

please help me asap.

Thanks

Hi Dinesh,

 

I can confirm to you that your profile is approved. I checked and it doesn't look like you are required to complete any verification process at the moment. The team will let you know if there is a need for any verification process in the future. 

 

Thank you,

~ Nikola
Upwork

Hi
Can you please help me. That why i am not getting response from client side
. I have send many proposal to clients but couldn't get any response.
Please help me.
Thank you

Hi Dinesh,

 

Thank you for reaching out to us. I would suggest to check out these great articles to help you improve your success on Upwork.

 

 

~ Nikola
Upwork
blaise_p
Community Member

Hi! I'm also having the same problem. I already checked the spam and junk folder

Hi Blaise,

 

I'm sorry to hear about that. Could you please try resending the email one more time? Let us know if you still didn't receive the email so that we can assist you further.

 

Thank you.

~ Aleksandar
Upwork
pruitj
Community Member

Hi,

I'm having the same exact issue and I tried all the ways to fix the issue and still no confirmation email. I tried also going to help/support but it said I don't have access to that. Can you please help me out? 

BojanS
Community Manager
Community Manager

Hi Jennifer,

 

Our apologies for the delayed response. Looks like you were able to verify your email address. Feel free to reach back to us if you need any further assistance.

 

Thank you! 

~ Bojan
Upwork
934d9094
Community Member

Hey Bojan, I have this problem as well. I'm writing from my 'client' account, but when I try to register as a freelancer It says: "validating your email..." I checked my email 4 times, spam folder too. Tried different emails - nothing works. Can you please verify it manually?

It is (**Edited for Community Guidelines**)

8b653d42
Community Member

hey bojan,

can you please also help me to verify me profile, i didn't receive email to verification from upwork my clients are asking me to come them after verification

Hi Govind,

 

At the moment, you don't have any pending verifications. Once you're required to verify your profile our team will reach out to you directly with detailed instructions. Thank you.

~ Goran
Upwork
9d6476ed
Community Member

My verification email is stuck after repeated tries

Hi Yarn,

 

Thank you for your message. I am sorry to hear about the verification email. I'll have one of our customer support agents reach out to you directly and assist you further.

 

Thank you

Pradeep

Upwork
usamaali1155
Community Member

sir i made upwork profile 1 day ago but i did not receive approval email. sir after one day i have to submit my assignment of approved profile in university .kindly resolve this issue so i get my MARKS in assignment

0bb70de2
Community Member

Hello Team,

 

I'm also facing same problem. I'm not recieving any veriication emails even after resending multiple times. Also, I have checked all folders in my email. Hence I'm unable to update my profile.

Please do the needful.

 

Thanks.

Hi Nicky,

 

I'm sorry to hear about that. One of our team members will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork

Hi Aleksandar,

 

No one has reached out to me yet.

Please do the needful. I urgently require to post a job.

 

Thanks,

Nicky

marcshawphotos
Community Member

i am having the same exact issue. Very fustrating. I missed out on a Job becuase of this!

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