Aug 15, 2020 08:11:21 AM by Thu N
I cannot receive verification code via sms when logging in my account, but cannot find the option of verification via my email.
Aug 15, 2020 11:18:17 AM by Aleksandar D
Hi Thu,
One of our team members will reach out to you directly via email to assist you further.
Thank you.
Oct 14, 2020 08:52:05 AM by Nick C
I am having the same issue. It seems to be locked into "text message verification", even after I changed the settings.
Oct 14, 2020 09:49:24 AM by Bojan S
Hi Nick,
We'll have one of our agents reach out to you directly to assist you with your verification process.
Thank you for reaching out to us.
Dec 9, 2020 12:08:14 PM by Lucas J
I have the same issue!
I was told to exhaust the amount of times of entering the code by putting random 6 digit numbers. So i did.
So now i'm promped with " Too many attempts! Please contact support for assistance. "
No option for email, hope i can support on my situation. As i'm unable to submit proposals for jobs.
Dec 9, 2020 01:12:44 PM by Andrea G
Hi Lucas,
I checked and can see you already have a support ticket with our team and they are assisting you with your issue. Please feel free to update your ticket with our team directly if you have any further questions.
Thanks!
Jan 4, 2022 01:32:55 AM by Goran V
Hi Javad,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with the verification code. Thank you.