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Verification email not received

Hi there,


At the "Verify your email" step of creating a new upwork account, I clicked a few times on "Resend verification email" without success. (Now I reached the "maximum" number of verification sent.) My inbox is still empty and so is my spam/junk folder. My email address is otherwise working perfectly (I receive other emails).


Could anyone please help me with this issue?


Thanks in advance!

Community Member

I am experiencing the same issue!

Hi Queen and Mikael,


Our team will reach out to both of you via tickets and will assist you further with verifying your emails. Thank you.

~ Goran

My problem is related to receiving verification code via email so I can proceed to withdraw my earnings. I cant seem to recieve any 6 digit codes in my email

Hi Queen, 

Thank you for clarification, I just followed up with our team about this and one of our team members will assist you further. 

~ Goran

It has been my issue since this morning. Prompt action will be highly appreciated.

I haven't received the verification email yet.  I've been trying for three days.  My business email is

**Edited for community guidelines** and my personal is **Edited for community guidelines**.

  Please help!

Hi Jennifer,


I checked and it looks like you have already successfully verified your email. 

~ Joanne

Hi Goran,

I am experiencing the exact same issue. I have resent, waited hours to unlock a new email, and sitll am not receiving anything in any email folders. COuld I please have some assistance with this.


-Cameron Willemstyn

Hi Cameron,


Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you directly via a support ticket to assist you further.


~ Nikola
Community Member

Note that I've just received an email notification from Upwork regarding your reply to my post, so the problem seems to be with the verification email specifically.

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