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masum247
Community Member

Verification for Direct Contracts

Hello there,

I have met with a guy from a discord group. He wants to buy one of my service. So I want to invite him for Escrow service in Upwork. If he wants to buy any service from me by the DIRECT CONTRATS, will he need to verify his identity  with video chat or any other process? 

 

Please clear it to me. So I can tell him what is the process needed for using the ESCROW SERVICE via DIRECT CONTRATS.

 

Thanks

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Md Abrar,

 

To create a safe online workplace and to comply with Know Your Customer requirements, Upwork team may reach out directly with requests for ID Verification to any person who's using Upwork. Our goal is to simply ensure the identity and information provided by a user is accurate, and that Upwork is being used in the way it is intended.

 

Thank you. 

~ Bojan
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