Verification of email address change not received

[heathercarsonrdn]

I've tried about 10 times and no verification email received to update my email address. 

1. The email address is correct

2. I checked my spam and all other folders

3. Checked Google admin server and found no message was ever received from upwork

4. I tried changing to a 3rd email address and I received verification immediately. I just don't receive the email in my professional email inbox, the one I need to start using.

To make things more confusing, I can not access help until I verify the email, so I made this account just to ask the question. If a moderator or staff member can ask for my real account info that would be super helpful.

Thank you

[BojanS]

Hi Heather,

Could you please click on my name and send me a PM with more information about the account you need help with. I'll check that for you and assist you accordingly.

Thank you.