elque
Member

Verification of my account

 

 

 

 

 

5 REPLIES 5
egaruth
Moderator
Moderator

Hi Elque,

 

Could you please provide more information so that we can assist you accordingly? Thank you. 

 

~ Nikola
Upwork

Hello,

I need to verify my bank account.
The System was asking me to enter 2 Transfer amounts to verify the bank
account.
I had understood that I was going to put 2 values under USD 10,00 and you
would make a transfer to test the account.
Then I understood that I was supposed to put the 2 values I already
received in my account to finalize the verification of the bank account.
As I put 3 x the wrong amount, the system blocked and asked me to contact
support.

I received 2 transfers in my bank account:

1 - 0,02
2 - 0,01

Attached is the document that proves that I received these amounts.

Could you unlock it for me to do the verification correctly?

Thank you very much in advance!

Best Regards,
Elque Roepke

djondinium
Community Manager
Community Manager

Hi Elque,

 

Thanks for following up. One of our team members will reach out to you directly via a support ticket to assist you further with the verification.

Thank you.

~ Aleksandar
Upwork

Hello,

when it will be?

I have to solve this problem in order to receive payments.
The next one would be for 16.09.2020.

Thank you in Advance for your Feedback!

Best Regards,
Elque Roepke

djondinium
Community Manager
Community Manager

Hi Elque,

 

One of our agents already reached out to you via this support ticket.

 

Thank you.

~ Aleksandar
Upwork