Feb 25, 2020 05:13:07 PM by Vinicius C
Hello,
I'm added a "Direct to U.S. Bank (USD)" payment method to my Upwork account, but Upwork is not succeeding in verifying my bank account. Now the message "Verification failed" is showing and there is no option to verify this again. What I need to do?
Thank you.
Feb 25, 2020 06:56:47 PM Edited Feb 25, 2020 08:33:36 PM by Avery O
Hi Vinicius,
I'll go ahead and look into this and will come back here once I have more information about your concern.
ETA: Hi Vinicius, the payment method has been manually approved. Let me know if you need further help with anything.
Feb 26, 2020 04:29:23 AM by Vinicius C
Hi Avery,
Thank you, but the payment method isn't working yet.
Could u check again, please?
Feb 26, 2020 05:08:20 AM by Goran V
Hi Vinicius,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.