My friend **Edited for community guidelines** asked to help him with verification problem.
His account was blocked after passing identity verification without explaining the reasons. Also he's haven't possibility to contact support or write on the forum to get answers and help. Before blocking, he's completed several tasks. But the payments was frozen due to verification.
I have been working for upwork for a long time and I'm ready to vouch for the honesty of my friend, and experienced developer, **Edited for community guidelines**
So I'd like to ask you guys, what should he do in this situation?