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wayneedclarke
Community Member

Verification

How can I confirm whether my profile is verified? If it is, where can I see my Profile Verified badge? Is Profile Verified the same as Identity Verified, and if they're not, is there a separate badge for Identity Verified, and where would it be placed?

5 REPLIES 5
g_vasilevski
Retired Team Member
Retired Team Member

Hi Wayne,

 

At the moment you don't have any pending verifications. Once it is requested our team will reach out to you via ticket with more details. 

Regarding the ID badge, once you become eligible you will see a message on your home page with instructions on how to complete the verification process. Thank you.

~ Goran
Upwork

On page 11 of the Upwork Freelancer's Guide it says: " Insider tip
Profiles will not be visible on Upwork until they are completed and
verified."

According to that my profile is not visible because it is not completed or
verified, and if it is not visible then I cannot get work and I am wasting
my time and money by submitting proposals until it IS completed and
verified.

I could not complete the Certifications section because my certifications;
Teaching English as a Foreign Language, and Recording Arts and Music
Production, are not available on the drop-down menu. I put them in as
Portfolio projects instead.

I am formally requesting verifications, since it seems that such a request
is necessary, though that was not made obvious in the materials on the
Upwork site that I have read and viewed so far.

Thanks;
Wayne Edward Clarke.

Hi Wayne,

 

Your profile is visible in search results and it can be discovered. I was able to locate your account by searching for your name/skills:
Capture.PNG

 

If you have any certifications that are not on our list Here at the moment. You can add them as portfolio items and also suggest to our team to add them in the future. If you have any additional questions let me know. Thank you.

~ Goran
Upwork

Thanks. You really should change page 11 of the Upwork Freelancer's Guide,
where it says: "Insider tip Profiles will not be visible on Upwork until
they are completed and verified."

Hi Wayne,

 

Just to clarify, the "verified" reference in the Guide refers to the profile approval process. Verifying users' identity is a separate process but I do see the confusion this can create and will escalate it to our team for further consideration and update. We appreciate your feedback.

~ Vladimir
Upwork
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