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msrimanc
Community Member

Verify Bank Account

Hi,

 

It says verification failed after trying to proceed with two small ACH deposits. It is frustrating to not be able to contact human support directly.

3 REPLIES 3
AveryO
Community Manager
Community Manager

Hi Mintra, 

I can see that you just recently added the bank account you are referring to on 5-December, UTC. This will go through a manual review, and should the team need to reach out to you, they will contact you directly through an email within 24 to 48 hours.


~ Avery
Upwork
msrimanc
Community Member

There's still no update on the verification failed status.

Hi Mintra,

 

I'm sorry for the inconvenience this has caused you. One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Upwork
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