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Verify Bank Account

Active Member
Mintra S Member Since: Dec 4, 2019
1 of 4

Hi,

 

It says verification failed after trying to proceed with two small ACH deposits. It is frustrating to not be able to contact human support directly.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 4

Hi Mintra, 

I can see that you just recently added the bank account you are referring to on 5-December, UTC. This will go through a manual review, and should the team need to reach out to you, they will contact you directly through an email within 24 to 48 hours.


-Avery
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Active Member
Mintra S Member Since: Dec 4, 2019
3 of 4

There's still no update on the verification failed status.

Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
4 of 4

Hi Mintra,

 

I'm sorry for the inconvenience this has caused you. One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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