My account has been placed on a temporary hold and I am required to do a video verification but when I click the email link it sends me to the help center. The help center says to click on the email link. Not sure what I am supposed to do. I responded to the email but haven't heard back from support. Can you guys help? Thanks!
I'll go ahead and follow up with the team handling your case. You can expect one of our agents to update you directly on your existing support ticket as soon as possible. Thank you for your patience.