Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Video Call Verification

Highlighted
Active Member
Erika P Member Since: Jan 28, 2019
1 of 2

Hi Mods,

My account has been placed on a temporary hold and I am required to do a video verification but when I click the email link it sends me to the help center.  The help center says to click on the email link.  Not sure what I am supposed to do.  I responded to the email but haven't heard back from support.  Can you guys help? Thanks!

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Erika,

 

I'll go ahead and follow up with the team handling your case. You can expect one of our agents to update you directly on your existing support ticket as soon as possible. Thank you for your patience.


~ Bojan
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS