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Video Interview & Account Hold

I did my verification interview and feel it's not fair to place the profile on hold while doing such an invasive process; especially if they have already provided their ID, which I did prior to having my account placed on hold.  I asked why I was flagged; they advised I was randomly selected, which I don't quite believe. However, nonetheless, I did the interview and was told that I would get an email in a few hours in regards to removing my account hold.  Here it is a day later and still nothing! I am an active candidate for a position, and wish to start should I be selected.  Can you please remove the hold?  This is absurd!  Plus, there is no way to create a ticket or contact support. It just keeps directing me here to the community. 

Retired Team Member
Retired Team Member

Hi Marquita,


I understand your frustration with this but please allow the team time to complete the process. The team will notify you if any additional information is necessary. Thank you.

~ Goran
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