Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Video Verification Link Useless

Ace Contributor
Chris K Member Since: Apr 8, 2015
1 of 4

I received an email yesterday about video verification (after 7+ year on this platform), and the link provided goes nowhere.  How do I get this accomplished with a useless link?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 4

Hi Chris,

 

Thank you for reaching out to us. I'll follow up with the team and they'll update your ticket as soon as possible and one of our agents will assist you further regarding your verification process! Thank you for your patience!

~ Bojan
Untitled
Ace Contributor
Chris K Member Since: Apr 8, 2015
3 of 4

Please don't thank me for my patience.  FIX THE PROBLEM.  I get sent to useless articles on how to access, but no way of accessing to get this resolved.  Provide me a way to get this video call completed.  That is all I am asking.  I have gone 3 days now unable to submit proposals after 7 years on this platform with no ID issues.  

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

Hi Chris,

 

I’ll follow up with the team that’s handling your case and they’ll update you directly as soon as possible.

 

Thank you.

~ Bojan
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS