Could you please confirm you're checking your Upwork-related email, and the notifications are not in your spam or junk folder?
You can also access the notification from your Help Center page > My Requests or use this link. Please let me know if you were able to access the ticket and verify your profile by following the instructions our agent shared yesterday.
Good morning everyone
They sent me something about video verification
I entered and the bot connected me to an agent when I taked to him I told him I had an issue when changing my profie photo after that the agent left immediately
I tried to enter again but the bot was unable to connect me to an agent
When does Upwork ask users to take a Video Verification?
I have heard this for the first time. And I didn't get such email from Upwork yet.
I will have to do it sooner or later?
The video-chat verification is something that the team is gradually rolling out to more freelancers. You will have to complete it once you get notified but I am not sure as to the timing of when it should happen.
I have two issues below,
2. while bidding, -> it shows, video verification is pending
Due to above error, i'm unable to bid from my profile.
I request to arrange video verification.
Agency Name : Softices
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