I have accidently deleted my video verification email and now I have no idea how to verify my account. The submit proposals button is disabled as well. Any help would be greatly appreciated.
Hi Abdullah Al,
I checked with the team, and they've confirmed that you have not yet completed the video verification step. Please follow the link shared on the email so that you can proceed with completing this process. Thank you!
I'm unable to initiate the video verification call after clicking the link. It redirects me to the support basic page and it's really frustrating. I've also downloaded Mozilla firefox and still got the same result. Will you assist in verifying please??
Please refer to this ticket for more information regarding the verification process, where our team already shared tips about using a device with a connected camera and microphone for the verification process. Use the link provided in the ticket and our agent will guide you through the process!
Those freelancers who have already verified their identities (like me) on Elance through Skype video interview (Integrity Aristotle), will they also be requested to do that here on Upwork?
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