Video Verification....

[Aleksandar D]

Hi Adeel,

One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

[Jennifer D]

I just wanna know why on earth Kat C, who is currently the featured contributor on the forum, was subjected to an identity review at all???

[Kat C]

@Jennifer Thank you 😊

Well...honestly.....that did briefly cross my mind as well LoL.

I asked CS if this was widespread, meaning everyone was eventually going to need to do it on the FL side, and if I recall correctly their answer was affirmative.

I remember reading the thread announcing the policy. But with the work hurricane underway for me, I don't remember if this was an "everybody" situation.

So. Yeah. When I saw the email in between communications with my clients, I was a slightly frustrated. And then complied (three times until the link to the verification person was operable). 🤓

[Tiffany S]

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@Kat C wrote:
@Jennifer Thank you 😊

Well...honestly.....that did briefly cross my mind as well LoL.

I asked CS if this was widespread, meaning everyone was eventually going to need to do it on the FL side, and if I recall correctly their answer was affirmative.

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 If it's going to be a platform norm and isn't triggered by a problem, then it seems the appropriate thing to do would be to give a person a week's notice or so to get it taken care of rather than suddenly say "So, you can't submit any more proposals until you drop everything and attend to this thing we never asked you for before."

[Reinier B]

How does this video verification work exactly?

If I do not own a laptop computer with a built-in camera, do I really have to go out and buy a webcam?

[Garnor M]

Hi Kat and Jennifer,

Video verification is something that's gradually rolling out to more freelancers. Thanks for completing this step.

We've also been really impressed with Kat's involvement here in the Community, we just had to make sure she was real. 

[Kat C]

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@Garnor M wrote:

Hi Kat and Jennifer,

Video verification is something that's gradually rolling out to more freelancers. Thanks for completing this step.

We've also been really impressed with Kat's involvement here in the Community, we just had to make sure she was real. 

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LOL!

Thanks, Garnor.

I suppose my self-proclaimed "Vulcan-ism" can raise suspicions.

::::raises right eyebrow inquisitively:::::

 

[Jennifer D]

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@Kat C wrote:

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@Garnor M wrote:

Hi Kat and Jennifer,

Video verification is something that's gradually rolling out to more freelancers. Thanks for completing this step.

We've also been really impressed with Kat's involvement here in the Community, we just had to make sure she was real. 

---

LOL!

Thanks, Garnor.

I suppose my self-proclaimed "Vulcan-ism" can raise suspicions.

::::raises right eyebrow inquisitively:::::

 

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 Kat you should have been all like "DON'T YOU KNOW WHO I AM?"

[Kat C]

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@Jennifer D wrote:

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@Kat C wrote:

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@Garnor M wrote:

Hi Kat and Jennifer,

Video verification is something that's gradually rolling out to more freelancers. Thanks for completing this step.

We've also been really impressed with Kat's involvement here in the Community, we just had to make sure she was real. 

---

LOL!

Thanks, Garnor.

I suppose my self-proclaimed "Vulcan-ism" can raise suspicions.

::::raises right eyebrow inquisitively:::::

 

---

 Kat you should have been all like "DON'T YOU KNOW WHO I AM?"

---

I was scurrying around to either boot up my laptop or find a webcam that actually worked when I plugged it in to my desktop LOL.

And then a client had sent me an invite and I was on the phone with the docs office trying to move my appointment. 

I wish there were some magical freelancer powers that automatically placed me in the "do not disturb she's busy helping UPwork make money" category.

But, like everyone else, it was my turn for "YOU MUST COMPLY."

::::I think I spent too long in theater in high school:::::

[Vikas T]

Hello Mods,

I have been an active member on Upwork since 2009. This morning, I found that I can not submit proposals and then I discussed the same with a support member. He told me to verify my identity. They have given me 2 options, either video or document submissions. I submitted my Govt issued document for the verification and finished the process.

Can you please check and let me know when can I resume? I am feeling really helpless at the moment.

Please check and let me know.

Sincerely yours,

Vikas