Video Verification....

[Garnor M]

Hi Tiffany,

We don't want to disrupt your business, particulalry if you're a good freelancer with experience. That said, temporarily stopping the ability to submit new proposals is an action we know will ensure completion of the video verification request. We'll work on improving the process on our end, so the verification can happen more efficiently. 

[Tiffany S]

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@Garnor M wrote:

Hi Tiffany,

We don't want to disrupt your business, particulalry if you're a good freelancer with experience. That said, temporarily stopping the ability to submit new proposals is an action we know will ensure completion of the video verification request. We'll work on improving the process on our end, so the verification can happen more efficiently. 

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 I can understand the need to incentivize compliance, but perhaps a few days of lead time--instead of shutting it down and then asking, saying "schedule by XX to avoid interruption"?

[Kim F]

As asked before: What does this actually entail? So I have to go out and buy a webcam now?

[Valeria K]

Hi Kim,

You can use a webcam or mobile device with a camera to complete verification. If you can't use a camera at all, the team could offer ID verification as an alternative. 

[Kim F]

> You can use a webcam or mobile device with a camera to complete verification. If you can't use a camera at all, the team could offer ID verification as an alternative. 

As it's "could" offer ID verification, rather than "would" offer it, I assume that means that the team might refuse to do so and therefore the simple answer seems to be "yes" - I have to buy a webcam :-(

[Valeria K]

Kim,

If you are asked to verify your profile but are unable to use video, please let the team know. They will assist you and offer alternative solutions without you having to buy a web camera if you don't want to.

[Ali K]

Hi Mam

If i do video verification than i do not need send scan docement and id  ?

for video verification what docemnt i need ?

can i use any simple web cam for this video chat

Thanks

[Valeria K]

Hi Ali,

I see the team has already gave you a secure link for ID verification and you were able to open it. You can use the link to verify your identity.

[Ali K]

Hi

Do you mean video verification link ?

[Avery O]

Yes, Ali. You should be able to verify your identity via the video verification link. Please make sure that you have your webcam and mic ready.