Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Video Verification....

Community Manager
Garnor M Community Manager Member Since: Oct 29, 2014
51 of 139

Hi Tiffany,

We don't want to disrupt your business, particulalry if you're a good freelancer with experience. That said, temporarily stopping the ability to submit new proposals is an action we know will ensure completion of the video verification request. We'll work on improving the process on our end, so the verification can happen more efficiently. 

Community Guru
Tiffany S Member Since: Jan 15, 2016
52 of 139

@Garnor M wrote:

Hi Tiffany,

We don't want to disrupt your business, particulalry if you're a good freelancer with experience. That said, temporarily stopping the ability to submit new proposals is an action we know will ensure completion of the video verification request. We'll work on improving the process on our end, so the verification can happen more efficiently. 


 I can understand the need to incentivize compliance, but perhaps a few days of lead time--instead of shutting it down and then asking, saying "schedule by XX to avoid interruption"?

Community Guru
Kim F Member Since: Aug 26, 2015
53 of 139

As asked before: What does this actually entail? So I have to go out and buy a webcam now?

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
54 of 139

Hi Kim,

 

You can use a webcam or mobile device with a camera to complete verification. If you can't use a camera at all, the team could offer ID verification as an alternative. 

~ Valeria
Untitled
Community Guru
Kim F Member Since: Aug 26, 2015
55 of 139

You can use a webcam or mobile device with a camera to complete verification. If you can't use a camera at all, the team could offer ID verification as an alternative. 

 

As it's "could" offer ID verification, rather than "would" offer it, I assume that means that the team might refuse to do so and therefore the simple answer seems to be "yes" - I have to buy a webcam :-(

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
56 of 139

Kim,

 

If you are asked to verify your profile but are unable to use video, please let the team know. They will assist you and offer alternative solutions without you having to buy a web camera if you don't want to.

~ Valeria
Untitled
Active Member
Ali K Member Since: May 27, 2015
57 of 139

Hi Mam

 

If i do video verification than i do not need send scan docement and id  ?

for video verification what docemnt i need ?

can i use any simple web cam for this video chat

Thanks

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
58 of 139

Hi Ali,

 

I see the team has already gave you a secure link for ID verification and you were able to open it. You can use the link to verify your identity.

~ Valeria
Untitled
Active Member
Ali K Member Since: May 27, 2015
59 of 139

Hi

 

Do you mean video verification link ?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
60 of 139

Yes, Ali. You should be able to verify your identity via the video verification link. Please make sure that you have your webcam and mic ready. 


-Avery
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS