Hello. 5 days ago I received a message asking me to confirm my profile via video verification. I followed all the instructions in order to make a video call to confirm the profile. But unfortunately, when you try to contact, nothing happens. Tell me what to do in this situation. Since I can not contact the customer.
I checked this for you and you have followed up on your support ticket regarding the verification process. I will follow up with our team handling your case and they will update you through that same ticket with more information and further guide you through your verification process. Thank you for your patience.
Unfortunately, nothing happens. After clicking on the "Chat Now" button, nothing happens. I sent you a screenshot of a pop-up window, which after clicking does not respond.
I can not contact the customer. I worry that this may affect our working relationships and my future career at Upwork
Please tell me what to do in this situation?
I'm sorry to hear that. I saw that you provided this same info on your support ticket, and I have followed up with our team. One of your agents will follow up with you shortly and assist you further directly through your existing support ticket. Thank you for your patience.
I was asked to send my Skype ID. To call me and make a video call to complete the verification process. Tell me when they call me to confirm my profile.
Thank you in advance for your attention to my problem.
Recently, we hosted an event with Upwork's Engineering Lead, Mike Maietta. In this event, we introduced this new tool, and Mike demonstrated how to use it and answered questions.Learn More
Upwork partnered Red Bay Coffee and artists commissioned from our own platform to bring the Wake and Make blend to life. We asked the creatives to share their freelancer journeys.Learn More
Virtual Talent Bench enables you to easily discover and connect with talent. Learn more about building custom lists of talent, adding tags, notes, and more to move your business forward.Learn More
Loom addition in messages provides more ways to easily communicate and share information on Upwork!Learn More