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Video verification won’t start

ajninal
Active Member
Aileen N Member Since: May 18, 2020
1 of 2
Good day! I'm having issues with the video verification step. When I click on Start Chat, it redirects to Help page and nothing happens. I've cleared cookies and opened a new instance but it's still the same. Pop-ups are enabled in settings. Please advise.
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 2

Hi Aileen,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.

~ Goran
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