I`m sorry about the inconvenience this had caused you.
I checked your ticket and with our team and can confirm that our team is working with your bank and our payment processor to trace your transaction.
I can see that you have follow up on your ticket with additional questions and our team will update your ticket as soon as possible. Thank you.
You are lucky enough that you received your funds but my luck is on Upwork outdated payment processor or on Upwork.
Anyone is lying. Next four days there will be local holidays so means that more one week will go away.