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WITHDRAW NOT RECEIVED

Ace Contributor
Sultan M Member Since: Mar 11, 2015
1 of 5

Withdraw on Upwork dated 24-July-2019; still fake tracing request till today. 40 days are too much for fund transfer from one country to another. 

 

Very frustiated.

 

 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 5

Hi Sultan,

 

I`m sorry about the inconvenience this had caused you. 

I checked your ticket and with our team and can confirm that our team is working with your bank and our payment processor to trace your transaction.
I can see that you have follow up on your ticket with additional questions and our team will update your ticket as soon as possible. Thank you.


Untitled
Ace Contributor
Sultan M Member Since: Mar 11, 2015
3 of 5

Team is not working just sleeping. 

 

Your team "as soon as possible" takes over 40 days and still funds are lost.

 

Simple is that funds are not initiated by Upwork. 

 

 

Active Member
Abdul Sammad A Member Since: Aug 30, 2019
4 of 5

I had the same problem but received the funds today 

Ace Contributor
Sultan M Member Since: Mar 11, 2015
5 of 5

You are lucky enough that you received your funds but my luck is on Upwork outdated payment processor or on Upwork.

 

Anyone is lying. Next four days there will be local holidays so means that more one week will go away.

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