WRONG PAYMENT METHOD

[hnajlaa]

Hello, I have a problem and I don't know what to do.

I just made made a payment to my direct local bank in Morocco. Except that I used my ancient bank account that no more belongs to me.

How can I cancel it?

I didn't pay attention when selecting my method of payment.

Please help me with that!

[petra_r]

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Najlae H wrote:

I just made made a payment to my direct local bank in Morocco. Except that I used my ancient bank account that no more belongs to me.

How can I cancel it?

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You can't cancel it.

If the account does not exist, the money will simply bounce back after a while (7 to 10 days, sometimes longer)

[AleksandarD]

Hi Najlae,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.