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WRONG PAYMENT METHOD

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Active Member
Najlae H Member Since: Apr 12, 2018
1 of 3

Hello, I have a problem and I don't know what to do.

I just made made a payment to my direct local bank in Morocco. Except that I used my ancient bank account that no more belongs to me.

 

How can I cancel it?

 

I didn't pay attention when selecting my method of payment.

 

Please help me with that!

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Community Guru
Petra R Member Since: Aug 3, 2011
2 of 3

Najlae H wrote:

I just made made a payment to my direct local bank in Morocco. Except that I used my ancient bank account that no more belongs to me.

 

How can I cancel it?


You can't cancel it.

If the account does not exist, the money will simply bounce back after a while (7 to 10 days, sometimes longer)

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3 of 3

Hi Najlae,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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